Deposits

A list of frequently asked questions about deposits in quotes and invoices

Does Tradiecore have a deposit feature?

Yes, Tradiecore supports you adding deposit amounts to the quotes that you send.

Deposits give you the option of requesting partial payment of a job from your customer for the approval of a quote.

When sending a quote, you can now add either a deposit percentage or a specific amount that the customer is required to pay, for a quote to be accepted.

How do you add a deposit to a quote?

Use the Deposits section of a quote to add your preferred deposit amount to the quote.
To add a deposit,

Open the quote and go to the Deposit section.
Choose if you want to enter the deposit as a percentage of your quote or a specific amount.
If you want to specify a percentage, in the Percentage field enter the percentage of the total you want the customer to pay as a deposit.
If you want your customer to pay a specific amount, in the Deposit amount field enter the amount that you want your customer to pay.
Depending on the option that you choose, Tradiecore will calculate the corresponding value of the remaining field and show it to you.
E.g.: if you choose to add a deposit percentage, the deposit amount is automatically calculated for you and will be displayed in the Deposit amount field.

Deposits can only be added to a quote after you enter all the items that you are quoting for, this is because the deposit amount is calculated based on the total value of all the items that you include in your quote.

What happens when a customer pays the deposit?

The quote status changes to approved and the related job status changes to confirmed.

You are recommended to contact the customer to schedule and organise commencement of work.

What payment methods are accepted for deposits?

Currently, Tradiecore only accepts bank transfers as the accepted form of payment for deposits.

The bank details that you have entered in Tradiecore are included in the quote pdf that is sent to your customer.

Tradiecore will include additional payment methods such as digital payments in the future.

What happens when you send an invoice for the completed job?

The invoice will show the deposit amount that the customer paid as a credit value.

How do you remove a deposit from an invoice?

Like any item on the item list, you can remove a deposit if you do not want the amount deducted from an invoice.
To remove a deposit,

Select the deposit item on the list.
This displays the item screen.
Select Delete.
You will be prompted to confirm deleting the deposit amount.
Select Delete to confirm or select Cancel if you do not want to remove the deposit amount.