Leads

A list of frequently asked questions about leads in Tradiecore

What are hipages leads?

hipages leads are jobs posted by customers looking to hire a tradie. A lead could be posted by individual customers directly on the hipages app or they could be posted by hipages partners such as IKEA or the Department of Education.
Leads that you see in Tradiecore are the same leads that you receive via the hipages app. For convenience you can now manage your hipages leads from Tradiecore. When you accept a lead in Tradiecore, a corresponding job is automatically created in the Jobs section in Tradiecore. All your admin related to the job can then be managed by opening the job.

What do you need to set up to receive and accept leads?

In order to receive and accept leads, you will need a paid hipages subscription that is connected to Tradiecore via the Integrations option in Settings.

How long does it take for leads to appear in Tradiecore?

Leads are displayed in Tradiecore concurrent with hipages in order to ensure seamless experience across both products.

How do I accept leads?

To accept leads in Tradiecore,

Select the Leads tab in the navigation bar.
Browse the list of leads shown on the screen by scrolling down.
To view additional information about a lead, open the lead by selecting it.
To accept the lead, select Accept. You will be prompted to confirm acceptance of the lead.
Select Accept to proceed. A pop up will be displayed confirming lead acceptance.
Select Go To Job Details to view information related to the job and to start job related activities such as creating and sending quotes, creating and managing appointments etc.